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Animals

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1. What are the leash laws for the City of Webster Groves?

The City requires dogs to be leashed when off the premises of their owners. Cats are not allowed off the premises of their owners.

2. Are chickens allowed in Webster Groves?

Upon approval, residents may keep up to eight hens (depending on lot size). Further information is available in Chapter 33, Article III of the City Code. Submit applications to the City Clerk, #4 E. Lockwood, Webster Groves, MO 63119. View Application.

3. Who do I call for barking dog concerns?

Call the non-emergency Police number at 314-645-3000. Please be advised that in order to obtain a violation, two unrelated property owners/occupants or one property owner/occupant and a Police Officer must observe the barking.

4. Who do I call if I have lost or found a dog or cat?

To report a lost or found pet, contact the non-emergency Police Department number at 314-645-3000 or Animal Control at 314-726-6655.

5. Does the City of Webster Groves have restrictions on particular breeds of dogs such as pit bulls or Rottweilers?

There are no breed restrictions in Webster Groves. The City does, however, restrict specific vicious animals.

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Elections

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1. How and where do I register to vote?

At the office of the local election authority, at any Department of Motor Vehicles office, or state agency providing a service to the public (WIC, Social Services, etc), or by filling out the Missouri Voter Registration Application(pdf)

2. Where do I vote?

You may look up your polling place through the Missouri Voting Rights Center.

3. Who is the Councilmember for my ward/district?

Councilmembers for the City of Webster Groves are elected at large. There are no wards or districts.

4. When are City Council elections?

Regular City Council elections are held in April of even numbered years.

5. What are the qualifications for City Council?

Each member of the City Council shall be an elector of the City, and shall have been a resident of the City for at least 12 months immediately preceding election. No Council member shall hold any other public office, except that a Council member shall not be disqualified by reason of being a member of the National Guard, or naval or military reserve, or a notary public. No Council member shall hold any office which does or may conflict with that member's Council duties.

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Fire

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1. Do I need a permit for a fire pit?

Outdoor fire pits with a screened spark arrester, outdoor fireplaces, and barbecue pits are considered recreational fires and do not require a permit. Seasoned dry firewood is the only allowable fuel to be used in outdoor fireplaces and outdoor fire pits.

2. May I burn leaves or trash?

Seasoned dry firewood is the only allowable fuel to be used in outdoor fireplaces and outdoor fire pits. Trash, leaves, etc. are prohibited for recreational fires.

3. Who do I call about a leaking fire hydrant?

Contact the non-emergency Police and Fire department number at 314-645-3000.

4. How can I set up a tour of the Fire House?

Contact Fire House 1 at 314-963-5345 between 8:00 am and 5:00 pm to set up a tour.

5. Do you offer CPR training?

Yes. Contact Fire House 1 at 314-963-5345 between 8:00 am and 5:00 pm regarding CPR training.

6. Do you install smoke detectors?

Yes. Contact Fire House 1 at 314-963-5345 between 8:00 am and 5:00 pm for smoke detector installation information.

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General

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1. Where is City Hall?

City Hall is located at #4 East Lockwood, 63119, at the intersection of Elm and Lockwood Avenues.

2. What hours is City Hall open?

City Hall is open 8:00 a.m. to 5:00 p.m. Monday to Friday. Parking tickets and Housing Inspections may be dropped off after hours in the drop box located in the front door.

3. What is the population of Webster Groves?

According to the 2000 census, the population of the City is 23,230.

4. Is a permit needed for a garage sale?

There is no permit required for a garage/estate/moving/yard sale. Sales may be held for no more than two consecutive days, no more than four times per calendar year at on the same premises.

5. What restaurants are located in Webster Groves?

We have many restaurants in Webster Groves. Most are listed in the current Restaurant Guide

6. What is the closest location for the Department of Motor Vehicles?

The Deer Creek branch of the DMV is located at 3238 Laclede Station Road, St. Louis, MO 63143 and can be reached at 314-645-1044. Department of Revenue Office Location Map

7. Is there a Post Office in Webster Groves?

Not at this time. The Post Office that serves Webster Groves is the Mackenzie Pointe location at 7217 Watson Road, 63119. They can be reached at 800-ASK-USPS or 314-351-5281

8. Where can I obtain a marriage license?

The St. Louis County Recorder of Deeds issues marriage licenses. Marriage License FAQs

9. Where can I obtain copies of birth/death certificates?

The St. Louis County Office of Vital Records can issue certified copies of birth and death certificates for the entire state of Missouri. Office of Vital Records

10. How do I open a business in Webster Groves?

View a checklist and get more information in our How to Open a Business brochure.

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Human Resources

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1. How do I apply for jobs with the City of Webster Groves?

Applications are available at City Hall, #4 E. Lockwood Avenue, or online. We do not accept applications or resumes via email. Submit applications/resume to:
City of Webster Groves
Attn: Human Resources
#4 E. Lockwood
Webster Groves, MO 63119
Online Application (pdf)

2. Do I need to complete a Supplemental Application when applying for a position in the Police Department?

Following successful completion of the written and oral board examinations, candidates receiving an invitation to participate in the "Chief of Police Interview" stage of the process must submit a Supplemental Application Packet (S.A.P.). Completion of the S.A.P. is ONLY necessary if you are scheduled for an interview with the Chief of Police.

3. What if I am interested in a position that is not currently open?

Applications are accepted for open positions only.

4. How can I learn about current employment opportunities with the City of Webster Groves?

Current employment opportunities are posted through the St. Louis Post-Dispatch and the St. Louis American, as well as online.

5. How long will the City keep my application on file?

Unless you are advised that you are on an eligibility list, you must complete a new application for any position you are interested in during the recruitment period for that position.

6. Do I need to complete a City of Webster Groves application if I submit my resume?

A completed application for employment is required for all position openings.

7. How long does the hiring process take?

The amount of time it takes to complete a specific hiring process varies. All applicants that are invited to participate in the first round of the hiring process, testing or interview are notified if they will or will not be moving forward in the process.

8. What types of employee benefits does the City of Webster Groves offer?

Some of the benefits offered to full time employees include City paid medical insurance, self directed retirement account with City contribution, dental insurance, flexible spending account, vision insurance, life insurance, long-term disability insurance, paid vacation and sick leave, tuition reimbursement and more.

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Municipal Court

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1. When is Court?

The Housing docket is typically heard on the 2nd Wednesday of the month at 5:30 p.m. Trials begin at 6 p.m. Traffic Court is typically held on the 4th Wednesday of the month at 6 p.m.

2. How do I pay my parking ticket?

Parking tickets may be paid at the Customer Service counter.

3. How do I pay a traffic ticket?

In person by cash, money order, check, or credit card. By mailing a check to City Hall, by phone at 1-800-444-1187, or online at www.trafficpayment.com

4. How do I pay a photo-enforced railroad crossing violation?

Mail your payment to the P.O. Box on the back of the notice. Questions regarding photo-enforced railroad crossing violations should be referred to the phone number on the back of the notice.

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Parks and Recreation

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1. Where is the Recreation Complex located?

The Recreation Complex is located at #33 East Glendale Road, adjacent to Memorial Park.

2. How can I register for a Recreation class?

Registration may be made in person, by mail, or by phone. More...

3. How can I rent a park pavilion/picnic area?

Pavilion and picnic sites are available for rental at six City parks. Residents may reserve these facilities by contacting 314-963-5694. More...

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Planning & Development - Building Division

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1. Are there restrictions on construction hours?

Yes. Construction is restricted to 7 am - 9 pm Monday through Saturday, and 9 am - 9 pm Sundays and holidays.

2. Do I need a permit to remodel my kitchen/bathroom?

An Interior Renovation building permit is necessary for remodeling a kitchen or bath. Many of the homes in Webster Groves were built before the adoption of building codes, and in some cases do not meet current minimum safety standards. When a kitchen/bathroom is remodeled, the installation must be upgraded to meet the current minimum standards. Interior Renovation building permit application

3. Do I need a permit to replace a water heater?

A plumbing permit is necessary for the replacement of a water heater. Newly installed water heaters must also have an expansion tank installed. Some newer models cannot be installed without altering other parts of the system. Plumbing permit application

4. Do I need a permit to build a deck?

An Accessory Structure Building permit is necessary for building a deck. A deck must be able to support the furniture and people using it. A deck, in most cases, must also have a protective guard rail for fall protection. Accessory Structure Building permit application

5. Do I need a permit to build a shed?

An Accessory Structure Building permit is necessary to build a shed. Sheds must be located a certain distance from the property line. Sheds over 100 square feet require a footing/pier system. Accessory Structure Building permit application

6. Can I do plumbing/electrical work on my own home?

Yes. Any person owning and living in the home can do plumbing and electrical work. That person must show that he or she is capable of doing the work by passing a homeowner's test, and must personally do all the work. In addition, the homeowner is required to sign an affidavit stating that he or she lives in the residence, and will remain for 12 months.

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Planning and Development - Housing Division

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1. Do I need an Occupancy Permit?

Yes. Any time a house or condominium changes ownership, or a rental changes occupant, an inspection, Certificate of Compliance, and Occupancy Permit are needed for the new occupant. The only exceptions are for apartments, which are inspected periodically, regardless of changes in occupancy. A new occupant of an apartment does need an Occupancy Permit. For further information, visit our section on Occupancy Permits.

2. What is a derelict car?

All vehicles need to be in working order and properly licensed, without flat tires, hanging or missing parts, etc. Essentially, the owner needs to be able to get in the car and drive away and not be pulled over for lack of current car tags.

3. My neighbor has tree limbs overhanging my property. Am I allowed to trim them?

Yes. A person can trim what is in their own yard, but only up to the property line.

4. How tall can I let my grass grow before cutting it?

Technically, the rule is ten inches. However, if the grass looks too long or overgrown with weeds, a letter will be sent to the homeowner to cut the grass/weeds. Exceptions are provided for cultivated garden areas.

5. Am I allowed to park my car on the grass?

No. Cars are not allowed to be parked on grass. They may only be parked on a hard paved surface or gravel.

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Police

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1. I would like to get a copy of a report that the Webster Groves Police Department recently wrote for me. What do I do?

Contact the Webster Groves Records Unit located at #4 South Elm Avenue. Records Unit hours are 8:00 a.m. - 5:00 p.m. Monday - Friday (excluding holidays). Pricing is $4.00 for the first page, $1.00 for each additional page.

2. What number should I call in case of emergency?

In case of emergency, whether police or fire, call 911.

3. What should I do if I believe I may be the victim of an identity theft/identity crime?

Contact the Police Department in person or by calling 314-645-3000 to request a report and initiate an investigation.

Gather as much information as possible relating to the identity theft.

View the Information Pamphlet/Investigative Checklist

4. I would like to join or help with a Neighborhood Watch program. Who do I contact?

Contact Officer Russ Nunnally at 314-963-5432 or nunnallyr@webstergroves.org

5. I have a complaint or request concerning a traffic issue? Who do I contact?

Contact Captain Mike Nelson at 314-963-5418, or nelsonm@webstergroves.org

6. I am a business owner, and I have received a check that has been returned for insufficient funds, or the account has been closed. What can I do?

First, bring the original check to the Webster Groves Police Department's Records Unit, located at #4 South Elm Avenue. You must complete a "Request for 10 Day Letter" form (available below). The original check will be held as evidence. You will receive a copy of the form, and a copy of your check for your records. The Webster Groves Police Department will send a notification to the individual or party responsible for the check, directing payment to be made. If payment is not made within 10 days of mailing the letter, the Criminal Investigations Unit will initiate an investigation.

The Criminal Investigations Unit encourages business owners to request identification writers, and verify it, it is important to include this information on the check itself. Request for 10 Day Letter

7. I am leaving on vacation. What can be done to protect my home while I am gone?

- Arrange for a neighbor, friend, or relative to pick up your mail. If this isn't possible, contact the Postal Service to arrange for a temporary stop of delivery.
- Contact the paper delivery service to request a temporary stop of delivery.
- If possible, leave a vehicle in the driveway.
- Use electrical timers set at various times to activate lights and other electronic devices to give the appearance that the home is occupied.
- Don't announce your plans to leave; keep the notifications to a minimum.
- In case of emergency, leave a key with a trusted neighbor, friend, or relative. Contact the Webster Groves Police Department at 314-645-3000 to request a Vacation Patrol. Officers will check the exterior of the residence at various times during their patrol.

8. How do I recognize Officer performance?

Contact Captain Mike Nelson, Division of Field Operations Commander at 314-963-5418. For additional information, click here.

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Public Works

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1. I have water leaking in my yard/street. What do I do?

Contact Missouri American Water at 314-996-2420. They will send a representative out to take a look. If it is a homeowner's service line, you will be given detailed information to submit a repair request through the St. Louis County Department of Public Works.

2. My drain/sewer is backing up. What do I do?

Contact a plumber. Routine clogs or tree roots should be easily removed. Your plumber will indicate if it is a broken sewer lateral. If it is, contact the City for repair details at 314-963-5357 or visit our section on sanitary sewer lateral repair.

3. Do I need a permit to excavate within the City right-of-way?

An excavation permit is necessary for excavating in the City's right-of-way (this includes street pavement, sidewalks running adjacent to the street, and the parkway area adjacent to the street). Excavation permit application

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Streets

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1. When will my street be plowed?

It is our first priority to clear snow and ice from the major arterial streets. Once this is accomplished, we will move on to residential streets.

2. What can I do about a pothole on my street?

If you see a pothole or depression, contact Public Works at 314-963-5315.

3. When will my street be swept?

The whole City is swept twice yearly. In addition, streets will be swept if there are downed trees or accidents with debris.

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Trash Services

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1. What do I do if my trash/yard waste/recycling is not picked up?

If your refuse, yard waste, recycling, bulky trash, or major appliance collection is not picked up, contact Waste Management directly at 314-382-3100. After regular business hours, leave a message at 314-506-4791, visit www.wm.com for live chat, or email Waste Management at WMINKSTL@wm.com.

2. What can I do with unused yard waste stickers?

Yard waste stickers are no longer required. Return any unused stickers, in person, to the Custmer Service Counter at the City of Webster Groves for a full refund. Full stickers must be presented for a refund. Stickers will be accepted through April 30, 2011.

3. What can be recycled?

The City of Webster Groves participates in single-stream recycling. Details can be found in our Recycling Guide.

4. When will my trash/yard waste/recycling be picked up?

The City is divided into five zones for waste removal. View the Refuse Collection Schedule Map

5. When should trash be out at the curb for pickup?

Trash will be collected between 6 a.m. and 6 p.m. on the day of pickup. Trash should be out by 6 a.m. the day of pickup, but not before 4 p.m. the day prior. Empty cans should be removed from the curb by 9 a.m. the day following pickup.

6. What is the schedule for holiday waste removal?

Waste Management holidays are: New Year's Day, Memorial Day, July Fourth, Labor Day, Thanksgiving and Christmas. If the holiday falls after your pickup day, follow the regular schedule. If the holiday falls on or before your pickup day, waste pickup will be one day late. If the holiday falls on a Saturday or Sunday, the pickup schedule does not change.

7. How do I set up trash services?

When a new resident comes to apply for an Occupancy Permit, trash service is set up through Waste Management. For special services, contact Waste Management at 314-382-3100.

8. Will Waste Management pick up household appliances, tires, batteries, etc.?

Free curb pickup is available for large household appliances including refrigerators, freezers, clothes washers and dryers, water heaters, trash compactors, dishwashers, microwave ovens, ranges, stoves, woodstoves, and air conditioners that do not exceed 3 cubic yards total volume; motor vehicle or trailer tires; and lead-acid batteries with a voltage of 6 volts or greater. Please call Waste Management at 314-382-3100 to schedule a collection.

9. Will Waste Management pick up furniture?

All household furnishings such as mattresses, sofas, chairs, and other household items that do not exceed three cubic yards will be collected free at the curb without prior scheduling along with the regular refuse collection.

10. Will Christmas trees be picked up by Waste Management?

Whole Christmas trees will be picked up during the month of January at no charge.

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Trees

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1. Do I need a permit to trim trees on my property?

You do not need a permit to trim trees on private property, but your tree service must be licensed in Webster Groves. Licensed Tree Services

2. What is tree topping?

The Missouri Community Forestry Council defines tree topping as the drastic removal, or cutting back of large branches in mature trees, leaving large open wounds, which subject the tree to disease and decay. Topping causes immediate injury to the tree and ultimately results in early failure or death of the tree. Other names for topping include “heading”, “tipping”, “hat-racking”, and “rounding-over”. Topping is prohibited in the City of Webster Groves.

3. How do I prepare a Tree Preservation Plan?

View requirements for residential and commercial Tree Preservation Plans