Online Permitting

This service is provided to contractors currently registered with the City of Webster Groves who wish to apply for permits online. Not all permits can be submitted online, so please review the below information before applying online.

Permits Not Accepted Online

    • Permits for a commercial location.
    • Permits requiring plan submittal or additional information from the applicant.
    • Permits that are part of a larger project such as a remodel.
    • Permits for an unregistered contractor or homeowner.
    • Excavation Permits

Any permits from the above list that are submitted online will be rejected and the nonrefundable processing fee will be forfeited. 

Applying Online

For best results email the completed application to Customer Service at The permit will be mailed to you as soon as it has been processed. The permit must be approved, issued, and mailed to you prior to the start of any project. 

Submitting Payment

Payment must be submitted before a permit can be processed. You can use the Online Payment Portal to submit payment online. This will redirect you to a third party website ( for payment. Please be aware that there is a nonrefundable processing fee for making a payment online. This fee will be added to your payment transaction. 
     If you have any questions about this process contact Customer Service at 314-963-5300.